|
Ordering
information
|
 | Hours:
Monday thru Saturday—9 am to 9 pm |
| After
hours:
Via Fax or e-mail—24 Hrs a day |
| We
are equipped to receive your orders by telephone, by mail, by fax, by
e-mail, or in person. |
| If
ordering by fax, e-mail, or mail please provide telephone # and area
code, complete address, method of payment, and a complete vehicle
identification including serial #, body #, paint # & trim #. |
| Please
use catalogue numbers whenever possible to avoid confusion. |
|
|
Special
Orders |
| A
50% non-refundable deposit required on all special order items.
All sales are final on non-stocking and special order items. |
| Orders
for reproduction upholstery, carpet, body panels, and electrical items
must be prepaid. There are no returns or refunds on these items. |
| Oversize
items may be subject to additional shipping costs. |
|
|
Price
Quotes |
| Price
quotations are valid for 30 days only. |
| Every
effort will be made to maintain current published prices, but all
prices are subject to change without notice. |
|
Back
Orders |
| We
will notify you if an item is on backorder and will ship it as soon as
it is available from our supplier. |
|
|
Shipping
Methods |
| IN
CANADA: Greyhound
, Loomis or Purolator
|
| INTERNATIONAL:
UPS OR FEDEX |
|
Methods
of Payment |
| CASH,
VISA, MASTERCARD, CERTIFIED CHEQUE, MONEY ORDER, BANK DRAFT or
COD. |
| We
accept your personal cheque but it will be held 10 days For Clearance. |
|
|
Freight
Damage |
| Please
check all parts immediately upon receipt. |
| All
claims for damage due to shipping must be made immediately directly to
the transportation company. |
| We
recommend that all parcels be insured as we not responsible for loss
or damage to items once they have been shipped. |
|
|
Refunds
& Exchanges |
| The
original invoice is required for all returns or exchanges. |
| All
new parts must be returned in their original, un-opened
packaging. No exceptions. |
| We
guarantee all new items (except as noted) against defects in material
and workmanship for a period of 30 days from date of purchase. |
| After
30 days all returns are subject to a 20% restocking and handling fee.
|
| Absolutely
no returns will be accepted after 60 days. |
| Any
part that has failed due to misuse, neglect or improper installation
practices or that have been installed, altered, painted, cut or
modified in any way, will not be accepted for return under any
circumstances. |
| If
you need to return a part due to a defect in material or workmanship,
please call before shipping the part to us. We will discuss the
problem and issue a RETURN GOODS AUTHORIZATION NUMBER (RGA#). THE RGA
# MUST APPEAR ON THE OUTSIDE OF THE PACKAGE AND ON ALL DOCUMENTS.
Returns not bearing the RGA# will not be accepted. |
| All
returns must be shipped with the freight prepaid, properly packed, and
insured for the full value of the part.
We do not accept collect shipments. |
|
|
REFUND
TERMS: |
| REPRODUCTION
PARTS |
| No
returns on special order or non-stocking items, electrical parts,
carburetor kits, upholstery, glass, large sheet metal items such as,
but not limited to, full quarter panels, doors and
fenders. |
|
| USED
PARTS - NO
REFUNDS |
| All
used parts come with a 30 day exchange only policy, from date
of purchase. The RGA# policy and shipping policy for reproduction
parts applies to used parts as well. |
|
|
LIABILITY |
| Liability
of Classic Bowtie Connection is limited to the replacement of defective
parts only. We shall not be responsible or liable for personal or
mechanical loss, injury or damage directly
or indirectly arising out of the use or misuse of any part or item.
Purchaser and user assumes all risk and liability with respect to
all parts and products sold. |
|
ALWAYS
REFER TO THE SHOP MANUAL FOR PROPER INSTALLATION PROCEDURES AND/OR SEEK
THE ASSISTANCE OF A PROFESSIONAL MECHANIC. |
